Shipping policy
At House of RAHA, we are committed to delivering our handcrafted, 18k gold-plated jewelry to you with the same care and elegance with which they were created. By placing an order through our website, you agree to the terms outlined below.
1. Shipping Methods & Fees
We believe in transparency and value. Our shipping rates are as follows:
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Domestic (Within India): We offer Free Standard Shipping on all orders.
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International Shipping: Currently, we only ship within India.
2. Processing & Delivery Timeframes
We know you’re excited to wear your new pieces!
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Processing Time: All orders are processed and dispatched within 3-4 business days.
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Delays: While we strive for punctuality, House of RAHA is not responsible for delays caused by courier partners, extreme weather, or unforeseen logistical factors.
3. Shipping Address & Accuracy
To ensure your jewelry reaches you safely, please provide a complete and accurate shipping address (including House No., Street, Landmark, and Pincode).
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Note: House of RAHA is not liable for delivery issues resulting from incorrect or incomplete address details provided by the customer.
4. Real-Time Order Tracking
Stay updated on your jewelry’s journey. Once your order is dispatched, you will receive an automated email containing your tracking number and a direct link to track your package.
5. Cancellations & Modifications
We move fast to get your order to you, so please note the following:
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Before Dispatch: You may cancel your order via your Account Dashboard or by contacting our support team immediately.
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After Dispatch: Once an order has left our warehouse, it cannot be cancelled